Frequently Asked Questions
Everything you need to know about your Ambrane experience.
What is the standard delivery timeline for my order?
Most orders are processed within 24 hours and typically reach our customers within 3 to 5 business days, depending on your location in India.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS with a unique tracking ID and a link to our logistics partner's portal to monitor your delivery in real-time.
What is the warranty policy on Ambrane products?
All Ambrane products come with a standard 180-day to 1-year brand warranty against manufacturing defects. You can register your product on our website to activate the warranty.
What payment methods do you accept?
We accept a wide range of payment options including Credit/Debit Cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
Can I return or exchange a product if I am not satisfied?
Yes, we offer a 7-day return policy for unused products in their original packaging if they are received in a damaged condition or differ from the description.
How do I claim a warranty for a faulty device?
To claim a warranty, you can visit the 'Support' section on our website, raise a service ticket, or visit any of our 400+ service centers across India.